Pose Method, Inc is dedicated to delivering an unparalleled learning experience through our high-quality products and services. Our commitment to excellence is a source of pride, and ensuring your satisfaction remains our top priority.
Our refund policy is crafted to reflect our dedication to quality while accommodating specific circumstances where exceptions may be warranted. We value transparency and fairness, aiming to ensure that your experience with us is truly exceptional.
Refunds
- From the date of purchase, students have a period of 10 days to request a refund for a course that has not been accessed.
- Online Courses approved for continuing education are not eligible for a refund.
- Students can request a refund up to 3 days before the start date.
- Webinar and Live students who miss their event are not eligible for a refund.
- If they no longer qualify for a refund, students can switch to a self-paced online course (when available).
- Accessing any course, whether purchased individually or as part of a package, renders the course/package non-refundable.
- Textbooks, manuals, and shipping fees are non-refundable.
Cancellations
We reserve the right to cancel any live or webinar course prior to its commencement. Students will be informed of any cancellation via text message or email and will receive a full refund or credit toward another course of equal or lesser value. Please note that partial refunds will not be issued, and we will not be liable for any expenses incurred as a result of the cancellation. Additionally, requests for changes to live or webinar classes will be accommodated at no charge, provided that students notify us through the school's
support email or
contact form at least three (3) business days before the course begins. Rescheduled dates are subject to availability and cannot be guaranteed.
European Union
If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between Pose Method, Inc and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the purchase within this period and wish to cancel your order, please inform us immediately using the following email: courses@posemethod.com. Your right to cancel during the cooling off period is subject to the provisions below.
- If the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:
- If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.
- If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.
- Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.
Exemptions to the cooling-off period include:- digital content that has already been downloaded or streamed with the consumer's consent.
- digital content that has been watched for over 30% of the total watch-time duration of the course or product
Use of the Website is also governed by Our Privacy Policy (
courses.posemethod.com/privacy) which is incorporated into the Refund Policy by this reference. To view the Privacy Policy,
please click here.
We reserve the right to change the Website, its Content, Products, Courses or the Policies at any time. You will be bound by any changes to the Policies from the first time you use the Website following the changes. If We are required to make any changes to these Policies by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
