Pose Method, Inc is dedicated to delivering an unparalleled learning experience through our high-quality products and services. Our commitment to excellence is a source of pride, and ensuring your satisfaction remains our top priority.
Our refund policy is crafted to reflect our dedication to quality while accommodating specific circumstances where exceptions may be warranted. We value transparency and fairness, aiming to ensure that your experience with us is truly exceptional.
REFUNDS
- From the date of purchase, students have a period of 10 days to request a refund for a course that has not been accessed.
- Online Courses approved for continuing education are not eligible for a refund.
- Registered participants may request a full refund for any reason at least 45 days prior to the event. Due to the necessary organizing efforts and planning requirements, we are unable to consider any refund requests made less than 45 days before the event.
- Live Seminars and Online Courses offered as a package are not eligible for a refund. Regardless of the reason for missing the event, registered participants are permitted to attend a similar seminar offered within one (1) year of the original event. All registered participants receive access to the online course component of the package and maintain access for life.
- Students may request a refund up to 3 days prior to the event. Participants who miss their scheduled webinar are not eligible for a refund; however, they have the option to transfer their registration to the next available event of a similar nature. If students no longer qualify for a refund, they may also opt to switch to a self-paced online course of similar monetary value (when available).
- Choosing a payment plan when it is available as a registration option will grant immediate access to the online course. Please note that once any part of the course is accessed, it will become ineligible for a refund.
- Accessing any online course, whether purchased individually or as part of a package, renders the course/package non-refundable.
- Any and all shipping fees are non-refundable.
CANCELLATIONS
We reserve the right to cancel any live or webinar course prior to its commencement. Students will be informed of any cancellation via email and will receive a full refund or credit toward another course of equal value. Please note that partial refunds will not be issued, and we will not be liable for any expenses incurred as a result of the cancellation. Additionally, requests for registration changes to webinar classes will be accommodated at no charge, provided that students notify us through the school's
support email or
contact form at least three (3) business days before the course begins. Rescheduled dates are subject to availability and cannot be guaranteed.
European Union
If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between Pose Method, Inc and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the purchase within this period and wish to cancel your order, please inform us immediately using the following email: courses@posemethod.com. Your right to cancel during the cooling off period is subject to the provisions below.
- If the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:
- If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.
- If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.
- Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.
Exemptions to the cooling-off period include:- digital content that has already been downloaded or streamed with the consumer's consent.
- digital content that has been watched for over 30% of the total watch-time duration of the course or product
Use of the Website is also governed by Our Privacy Policy (
courses.posemethod.com/privacy) which is incorporated into the Refund Policy by this reference. To view the Privacy Policy,
please click here.
We reserve the right to change the Website, its Content, Products, Courses or the Policies at any time. You will be bound by any changes to the Policies from the first time you use the Website following the changes. If We are required to make any changes to these Policies by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
